by Eric Wyatt | Jan 14, 2019 | Episode
Deliverables by: Eric Wyatt When customers interact with your brand they tend to have an expectation as to what they will get. When your brand offers something to its customers you need to make sure that your systems are in place to handle what you're offering....
by Eric Wyatt | Jan 1, 2019 | Episode
FollowFollow When we were young we could do anything because we weren't afraid. But now as we've gotten older and "wiser" we've allowed fear of the unknown, to stop us before we even begin. So, there’s this thing that I hate when people do this. Being brander,...
by Eric Wyatt | Jan 1, 2019 | Brand Basics, Brand Ideals
START THE YEAR OFF RIGHT So here you are—it’s the end of the year and you’re waiting for the ball to drop. You reflect back to what you were doing 12 months ago, and you remember being in the same spot you are now. You know you want to make a difference in the...
by Eric Wyatt | Dec 24, 2018 | Episode
FollowFollow What can we take away from Payless and their Palessi experiment? Matching your brand to your customers expectations can result in them paying more money for a product they would usually pay a reduced amount for. An exciting thing happened this last couple...
by Eric Wyatt | Dec 24, 2018 | Brand Basics, Brand Dynamics, Managing and Extending
GET READY WITH A CHECK The end of any year brings with it a certain number of things—reflection, goal setting, resolutions, and so forth. The end of year also allows a natural time to look back and think about certain areas affecting your brand. You can evaluate what...